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Terms of Service

Last updated: July 14, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Blaze Crest ("Company," "we," "our," or "us") regarding your use of our website, services, and programs.

By accessing our website at blaze-crest.com, enrolling in our courses, or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Description of Services

Blaze Crest provides professional public speaking education and training services, including:

  • Public speaking fundamentals courses
  • Confidence building programs
  • Presentation skills training
  • Leadership communication coaching
  • Corporate training services
  • One-on-one coaching sessions
  • Online and virtual training programs
  • Special event speech preparation

3. Eligibility and Registration

3.1 Age Requirement

You must be at least 18 years old to use our services. Minors between 16-18 may participate with written parental or guardian consent.

3.2 Account Information

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Course Enrollment and Payment

4.1 Course Registration

Course enrollment is confirmed upon receipt of payment and written confirmation from Blaze Crest. Places are limited and allocated on a first-come, first-served basis.

4.2 Payment Terms

  • Full payment is required before course commencement unless alternative arrangements are agreed upon in writing
  • Payment plans may be available for certain programs
  • All prices are in Australian Dollars (AUD) and include GST where applicable
  • Prices are subject to change without notice

4.3 Late Payment

Late payment may result in suspension of services or course access until payment is received.

5. Cancellation and Refund Policy

5.1 Student Cancellations

  • 14+ days before course start: Full refund minus 10% administration fee
  • 7-13 days before course start: 50% refund
  • Less than 7 days or after course start: No refund
  • One-on-one sessions: 24-hour cancellation notice required

5.2 Company Cancellations

If we cancel a course due to insufficient enrollment or other circumstances, you will receive a full refund or credit toward future courses.

5.3 Refund Processing

Approved refunds will be processed within 14 business days to the original payment method.

6. Course Policies

6.1 Attendance

  • Regular attendance is essential for course effectiveness
  • Missed sessions cannot be guaranteed for makeup
  • Course materials may be provided for missed sessions at our discretion

6.2 Course Materials

  • Course materials are provided for personal use only
  • Redistribution or commercial use of materials is prohibited
  • Materials remain the intellectual property of Blaze Crest

6.3 Recording and Photography

Sessions may be recorded for training purposes. Participants will be notified of any recording. Students may not record sessions without written permission.

7. Code of Conduct

All participants must:

  • Treat instructors and fellow participants with respect and courtesy
  • Arrive punctually and prepared for sessions
  • Maintain confidentiality regarding other participants' personal information
  • Follow safety guidelines and facility rules
  • Refrain from disruptive, discriminatory, or inappropriate behavior
  • Use constructive language and provide supportive feedback

Violation of the code of conduct may result in immediate removal from the program without refund.

8. Intellectual Property Rights

8.1 Company Content

All content, materials, courses, methodologies, and intellectual property provided by Blaze Crest are protected by copyright, trademark, and other intellectual property laws.

8.2 Permitted Use

You may use our materials solely for personal, non-commercial purposes related to your participation in our programs.

8.3 Restrictions

You may not reproduce, distribute, modify, create derivative works, publicly display, or commercially exploit our content without written permission.

9. Privacy and Confidentiality

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

We maintain strict confidentiality regarding participant information and course discussions, and we expect the same from all participants.

10. Disclaimers and Limitations

10.1 Educational Purpose

Our services are educational in nature. While we strive to provide high-quality training, individual results may vary based on effort, practice, and personal circumstances.

10.2 No Guarantees

We do not guarantee specific outcomes, job placements, or professional opportunities as a result of our training.

10.3 Health and Safety

Participants engage in activities at their own risk. Please inform us of any health conditions that might affect your participation.

10.4 Service Availability

We reserve the right to modify, suspend, or discontinue services at any time without notice.

11. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability shall not exceed the amount paid by you for the specific service
  • We shall not be liable for indirect, incidental, special, or consequential damages
  • We are not responsible for technical difficulties, internet connectivity issues, or third-party service failures
  • Participants acknowledge that public speaking involves inherent risks and personal challenges

12. Indemnification

You agree to indemnify and hold harmless Blaze Crest, its instructors, employees, and affiliates from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

13. Testimonials and Marketing

By participating in our programs, you consent to Blaze Crest using your feedback, testimonials, and general progress information for marketing purposes, unless you specifically opt out in writing.

We will not use your full name or identifying information without explicit consent.

14. Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, or technical failures.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of South Australia and the Commonwealth of Australia. Any disputes shall be resolved in the courts of South Australia.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or website notice. Continued use of our services constitutes acceptance of modified Terms.

18. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

19. Contact Information

For questions regarding these Terms of Service, please contact us:

Blaze Crest

Email: [email protected]

Phone: +61 8 5906 7071

Address: 6B McLaughlin Centre, Lake Hulda, SA 2578

20. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Blaze Crest regarding the use of our services.

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Transforming lives through the power of effective communication and public speaking excellence.

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Contact Info

Phone +61 8 5906 7071
Email [email protected]
Location 6B McLaughlin Centre
Lake Hulda, SA 2578
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